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Lava, Qubo lead in customer ratings among Indian smart electronics brands: Techarc

January 28, 2024
in Financial
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Home good electronics corporations like Lava and Qubo are getting excessive scores and are competing neck and neck with their world friends by way of model acceptance, market evaluation agency Techarc stated on Sunday.

The agency carried out a examine based mostly on scores obtained by 25 manufacturers throughout 35 totally different product classes on e-commerce platforms Amazon and Flipkart in December.

“In our evaluation, we discovered that of the worldwide counterparts of Lava together with manufacturers like Realme and Redmi, the typical weighted score of customers on ecommerce platforms was 4.3. Towards this Lava scored 4.2 which is simply touching the business benchmark,” the report stated.

Techarc stated that Lava scored the next proportion of excessive scores (4 and 5) at 90.2 per cent in comparison with the worldwide manufacturers which had 75.8 per cent of its client scores scoring 4 or 5.

The agency picked up Hero group agency Qubo for examine within the Web of Issues class.

Its 4.1 scores surpassed the business common of 4, nevertheless, the worldwide counterparts of the corporate had the next proportion of 4 and 5 scores.

Within the wearable class, Indian manufacturers have been under the business benchmark in comparison with their world counterparts manufacturers like Realme, Redmi, OPPO, OnePlus Nord, and so forth.

“Whereas the business benchmark of scores is 4.2, Indian manufacturers Noise and Boult Audio acquired a score of 4.1, adopted by Boat and PTron at 4.0. Manufacturers together with Mivi, Gizmore and Quantity had a mean weighted score of three.9 on this class,” the examine stated.

Among the many home manufacturers in good electronics, Lava leads the tally with 4.2 weighted common buyer scores secured on e-commerce platforms adopted by Qubo at 4.1, Techarc stated.

“There may be not a powerful correlation, however one can see that manufacturers like Lava and Qubo which have invested in end-to-end product design and improvement inside the nation, as a lot because the expertise worth chain permits, have secured the highest rankings throughout the home good electronics model by way of buyer scores,” the report stated.

The agency didn’t embody Apple and Samsung wearables within the examine because it believes these manufacturers are for a unique cohort of customers whereas the Indian manufacturers promoting wearables goal the mass phase of customers.

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Tags: amongBrandsCustomerElectronicsIndianLavaleadQuboRatingsSmartTecharc
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